BasketHunt Wallet – Terms and Conditions

Please read the following terms and conditions (“T&Cs”) carefully before registering for, accessing or using the BasketHunt Wallet (as defined below), located at www.BasketHunt.com (hereinafter referred to as BasketHunt Platform)on any device and/or before availing any e-wallet services on the BasketHunt Platform (hereinafter, individually BasketHunt Wallet Service and collectively, the BasketHunt Wallet Services). The customers using the BasketHunt Wallet may load amounts in the wallet through their credit or debit cards, and the amounts in the BasketHunt Wallet may be used for making payments towards transactions done by customers on the BasketHunt Platform. By registering for or using BasketHunt Wallet, you represent and warrant that you have the right, authority and capacity to enter into these T&Cs and to abide by all the T&Cs.

1. Definitions

  • “Customer” or “you” means a person who has registered with BasketHunt Platform and avails the BasketHunt Wallet, and who has accepted the T&Cs, and a person who owns, operates, or has access to an internet compatible device that supports the BasketHunt Wallet and the BasketHunt Platform.
  • “BasketHunt Wallet” means the closed system pre-paid payment instrument.
  • “BasketHunt Wallet Account” means the Customer BasketHunt Wallet account classified as closed system payment instruments issued by accepting minimum customer details being Customer name, e-mail address, mobile number, which permit payment for purchase of eligible goods from BasketHunt Platform.
  • “Enrolment Form” means the BasketHunt Wallet enrolment form, as is required by BasketHunt from the Customer at the time of registration for availing and/or continuation of the BasketHunt Wallet.
  • “KYC” stands for know your customer and refers to the personal identification and other information required from you before any BasketHunt Wallet Services can be delivered. KYC documents/ information may be required from the Customer at the time of registration and/or on a later date, for availing and/or continuation of the BasketHunt Wallet.
  • “Password” means the secret password used to secure BasketHunt Wallet applications, without knowledge of which your BasketHunt Wallet will not be operable.
  • “Transaction” means purchase of eligible products on the BasketHunt Platform.

2. Documentation

  • The collection, verification, audit and maintenance of correct and updated Customer information is a continuous process and BasketHunt reserves the right, at any time, to take steps necessary to ensure compliance with all relevant and applicable KYC requirements. BasketHunt reserves the right to discontinue services or reject applications for BasketHunt Wallet at any time if there are discrepancies in information and/or documentation by you.
  • You may be required to complete a verification process by furnishing your details (such as your name and date of birth) to comply with the KYC requirement under applicable laws.
  • Any information provided to BasketHunt with the intention of securing BasketHunt Wallet services shall vest with BasketHunt, and may be used by BasketHunt, for any purpose that is not inconsistent with any applicable law or regulations, at its discretion.

3. General Conditions for BasketHunt Wallet

  • You will be issued a BasketHunt Wallet Account immediately after successful registration.
  • You may add money to or recharge your BasketHunt Wallet through online payment methods such as domestic credit/debit card and net banking. However, you will not be able to use prepaid/virtual bank cards, EMI, cards issued outside India or a combination of cards to add money to or recharge your BasketHunt Wallet.
  • BasketHunt Wallets amount are not transferable.
  • You may add money into your BasketHunt Wallet upto a maximum of INR 10,000 (Rupees ten thousand) per month. This limit will be inclusive of any credits made by you and any refunds received by you for any Transactions in your BasketHunt Wallet. Additionally, the balance in your BasketHunt Wallet shall not exceed INR 10,000 (Rupees ten thousand) at any relevant time of determination. These limits may be reviewed and modified at the discretion of BasketHunt without prior intimation to the Customer.
  • BasketHunt reserves the right to suspend/discontinue BasketHunt Wallet services to you at any time, for any cause, including, but not limited, to the following-
    • For any suspected violation of the T&Cs;
    • For any suspected discrepancy in the particular(s), documentation or Enrolment Form provided by you;
    • To combat potential fraud, sabotage, wilful destruction, threat to national security or for any other force majeure event;
    • If the same is due to technical failure, modification, upgradation, variation, relocation, repair, and/or maintenance due to any emergency or for any technical reasons;
    • If the same is due to any transmission deficiencies caused by topographical and geographical constraints/limitations;
    • If the mobile connection with which your BasketHunt Wallet is related ceases to be operational or in your possession or control;
    • If BasketHunt believes, in its reasonable opinion, that cessation/suspension is necessary for any other legitimate purpose.
  • No interest will be payable by BasketHunt on the available balance reflected on the BasketHunt Wallet.
  • You are permitted to maintain and operate only one BasketHunt Wallet. Any suspected non-conformity with this requirement shall constitute grounds for the suspension/discontinuation by BasketHunt of any of all BasketHunt Wallets associated with you on the BasketHunt Platform. Any operation of or continued availability of any facility respect to the BasketHunt Wallets from time to time shall be subject to any requirements under applicable laws, and any new regulations or directions from any regulatory authorities in India.

4. BasketHunt Wallet Validity

  • Any value in your BasketHunt Wallet that is utilized towards making payments for any Transaction shall be automatically debited from your BasketHunt Wallet.
  • BasketHunt Wallet Expiry and Balance Forfeiture.
    • Your BasketHunt Wallet account stays active & there is no expiry date for your wallet balance.

5. Customer Obligations

  • Any value in your BasketHunt Wallet that is utilized towards making payments for any Transaction shall be automatically debited from your BasketHunt Wallet.
  • BasketHunt Wallet availability is subject to the maintenance of an active mobile phone or internet connection with an associated telecom provider. BasketHunt Wallet availability is subject to the maintenance of a mobile phone handset and other application on which BasketHunt Platform can run and the Customer is solely responsible for all liability arising from unavailability of the BasketHunt Platform due to a deficient mobile handset or the internet service provider not being able to support any BasketHunt Wallet channel or application.
  • You must ensure the availability of sufficient funds in your BasketHunt Wallet before executing any Transaction from your BasketHunt Wallet.
  • You shall be solely responsible for the confidentiality, safety and security of the Password. You shall be the sole owner of the Password and shall be responsible for the consequences arising out of disclosure of the Password and/or the unauthorized use of BasketHunt Wallet. In case the Password is lost or misplaced, you shall promptly inform BASKETHUNT by calling on the customer care numbers where after the existing Password will be barred and a new Password will be issued to you after necessary validation. In case the mobile phone/SIM card/mobile number associated with your BasketHunt Wallet is lost/stolen/misplaced/no longer in your control, you shall promptly inform BASKETHUNT. BASKETHUNT will, upon receipt of such information, block the relevant account.
  • You acknowledge and understand that BasketHunt Wallet is linked to your mobile phone number and you shall be solely responsible for any liability arising out of the loss/theft/misuse of the mobile phone number or deactivation of mobile connection by the concerned telecom service provider.
  • Information submitted by you for availing BasketHunt Wallet and/or information submitted while using BasketHunt Wallet may be shared by BASKETHUNT with any affiliate of BASKETHUNT or any third party, inter alia, to facilitate the provision of BasketHunt Wallet or for the purposes specified in the T&Cs.

6. Indemnification.

  • You agree to indemnify, save, and hold BASKETHUNT, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to : (i) your use or misuse of the BasketHunt Wallet; (ii) any violation by you of the T&Cs, including the BasketHunt Wallet Terms; or (iii) any breach of the representations, warranties, and covenants made by you herein. BASKETHUNT reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify BASKETHUNT, including rights to settle, and you agree to cooperate with BASKETHUNT’s defense and settlement of these claims. BASKETHUNT will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of these T&Cs, including the BasketHunt Wallet Terms.

7. Additional T&C.

  • Any amount transferred erroneously by the Customer, while adding money to or recharging the BasketHunt Wallet or while executing Transaction on BasketHunt Platform, shall not be refunded to the Customer by BASKETHUNT in any circumstances.
  • Any web-link on the BasketHunt Platform to a third-party site is not an endorsement of that web-link. By using or browsing any such other web-link, you shall be subject to the terms and conditions in relation to that web-link.
  • In the event of any Dispute (defined below), BASKETHUNT records shall be binding as the conclusive evidence of the Transactions carried out through the use of BasketHunt Wallet.
  • BASKETHUNT shall send all customer communications by SMS and/or e-mail and such SMS shall be deemed to have been received by you after they have been submitted for delivery to the mobile phone operator.
  • You agree to receive all commercial messages including transactional messages from BASKETHUNT.
  • The parties are independent contractors and nothing in these BasketHunt Wallet Terms shall be deemed to create an agency or employment relationship, a franchisor-franchisee relationship, joint venture or partnership.

8. Amendment of Terms, BasketHunt Platform

  • BASKETHUNT may modify, terminate and/or suspend BasketHunt Wallet to the Customer anytime with or without prior notice, due to any changes in internal policies, rules, regulations and laws set by relevant authorities/regulators. BASKETHUNT reserves the right to change, modify, add, or remove portions of these T&Cs (each, a change and collectively, changes) at any time by posting notification on the BasketHunt Platform or otherwise communicating the notification to you. The changes will become effective, and shall be deemed accepted by you, 12 hours after the initial posting and shall apply immediately on a going-forward basis with respect to your use of the BasketHunt Platform, availing the BasketHunt Wallet service, or for payment transactions initiated after the posting date. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the BasketHunt Platform/BasketHunt Wallet. For certain changes, BASKETHUNT may be required under applicable law to give you advance notice, and BASKETHUNT will comply with such requirements. Your continued use of the BasketHunt Platform and the BasketHunt Wallet following the posting of changes will mean that you accept and agree to the changes.

9. Confidentiality

  • You specifically agree that in order to facilitate the provision of BasketHunt Wallet, BASKETHUNT may be required to disclose any information or particulars pertaining to you to any authority, statutory or otherwise or any third party.

10. Assignment; Restrictions on Information Sharing; Privacy

  • These T&Cs, and any rights granted hereunder, may not be transferred or assigned by you without BASKETHUNT’s prior written consent which may be withheld in BASKETHUNT’s sole discretion, but these T&Cs, and any rights granted hereunder, may be assigned by BASKETHUNT freely (including to its affiliates) and without any restriction. Any assignment attempted to be made by you in violation of this provision shall be void and of no effect.
  • By accepting the BasketHunt Wallet Terms here and the T&Cs in general, you agree to be customers of BASKETHUNT. In addition, by accepting the BasketHunt Wallet Terms here and the T&Cs in general, you expressly and impliedly provide your free and unconditional consent for the following: (a) for transferring BASKETHUNT’s rights and obligations under the BasketHunt Wallet Terms in favour of any affiliate of BASKETHUNT or any third party; (b) for using the BasketHunt Platform and availing the BasketHunt Wallet Services by you subject to any specific terms and conditions imposed by any affiliate of BASKETHUNT; (c) for receiving communications, notices and information from BASKETHUNT or any affiliate of BASKETHUNT; (d) for sharing of business information (including any information relating to you or the services being availed by you) in relation to the BasketHunt Wallet service (including data analytics) between BASKETHUNT and any affiliate, insofar as such sharing of business information is necessary or required for the following limited purposes: (i) provision of better services to BASKETHUNT’s customers (including you); (ii) provision of better services by BASKETHUNT’s vendors and Merchant Establishments; (iii) to prevent any breach of a binding agreement between BASKETHUNT and any affiliate, or to give effect to any such agreement; (iv) for ensuring compliance with the applicable law or legally compelled disclosures by BASKETHUNT or any affiliate of BASKETHUNT; or (v) for preventing fraud and money laundering and for enhancement of risk mitigation systems and processes in relation to the activities of BASKETHUNT or of any affiliate of BASKETHUNT; or (vi) BASKETHUNT retaining any and all information relating to you till such time as may be required under applicable laws or internal policies. At times BASKETHUNT or its affiliates may make certain personal information available to affiliates, and, strategic partners that work with BASKETHUNT to provide products and services, or that help BASKETHUNT market to customers. Personal information will only be shared by BASKETHUNT to provide or improve BASKETHUNT’s products, services and advertising, and will always be shared in compliance with applicable laws.
  • BASKETHUNT, amongst others, shares information with companies (including with its affiliates) who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in BASKETHUNT’s products and services offering any products or services from any BasketHunt Platform, and conducting customer research or satisfaction surveys. Any such sharing will be in compliance with applicable laws and these companies are obligated to protect your personal information under applicable law.
  • It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities − for BASKETHUNT to disclose your personal information. BASKETHUNT may also disclose information about you if BASKETHUNT determines that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate
  • BASKETHUNT may also disclose information about you if BASKETHUNT determines that disclosure is reasonably necessary to enforce the BasketHunt Wallet Terms here or the T&Cs in general or protect BASKETHUNT’s operations or users. Additionally, in the event of a reorganization, transfer, merger, or sale of all or any portion of BASKETHUNT’s business or products or services offered through any BasketHunt Platform to any persons (including any affiliates), BASKETHUNT may transfer any and all personal information that BASKETHUNT collects to the relevant transferee or enter into contractual agreements to share such information with such transferees, and transfer any contractual rights or benefits to such transferees., BASKETHUNT may transfer any and all personal information that BASKETHUNT collects to the relevant transferee or enter into contractual agreements to share such information with such third party transferee.
  • BASKETHUNT’s privacy policy applies to use of the BasketHunt Platform, and its terms are made a part of these T&Cs by this reference. Additionally, by using the BasketHunt Platform, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send to the BasketHunt Platform may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

11. Intellectual Property Rights

  • BASKETHUNT, or its licensors, own all right, title and interest, including, but not limited to all copyright, trademark, patent, trade secret or other proprietary rights (hereinafter IP Rights), in and to the BasketHunt Platform, BasketHunt Wallet Services, BasketHunt Wallet or usage data. You shall not reproduce, distribute, transmit, modify, create derivative works, display, perform or otherwise use the BasketHunt Platform, BasketHunt Wallet Services or BasketHunt Wallet or any of the IP Rights, or attempt to reverse engineer, decompile, disassemble, or derive the source code for the BasketHunt Platform or BasketHunt Wallet or use the BasketHunt Platform or BasketHunt Wallet to create a competing product. The “BasketHunt” brand is owned by Supermarket Grocery Stores Private Limited “SGS” which has been licensed to BASKETHUNT by SGS. Unauthorized use of “BasketHunt” as a word, trademark, symbol, device mark or word mark, is strictly prohibited. All rights are expressly reserved by BASKETHUNT and SGS to use the brand of “BasketHunt” in all its forms and variations.

12. Disclaimer; No Warranties

  • BASKETHUNT gives no warranty, express or implied, with respect to the BASKETHUNT Platform and BasketHunt Wallet. To the fullest extent permissible, pursuant to applicable law, BASKETHUNT and its third-party partners, licensors and suppliers disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. BASKETHUNT provides the BasketHunt Platform and the BasketHunt Wallet and any other technology and services on the BasketHunt Platform are on an “as is”, “where is”, “with all faults” basis.
  • No advice or information, whether oral or written, obtained by you from BASKETHUNT or through the BasketHunt Wallet or the BasketHunt Platform will create any warranty or guarantee other than those expressly stated herein. For the purposes of this Disclaimer, you expressly acknowledge that as used in this section, the term “BASKETHUNT” includes BASKETHUNT’s officers, directors, employees, shareholders, agents, licensors, subcontractors and affiliates. You expressly agree that use of the BasketHunt Wallet on the BasketHunt Platform is at your sole risk. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the BasketHunt Platform or on the Internet generally.
  • The BasketHunt Wallet and the BasketHunt Platform and any data, information, third party software, reference sites, services, or software made available in conjunction with or through the services and the site are provided on an “as is” and “as available,” “with all faults” basis and without warranties or representations of any kind either express or implied. BASKETHUNT, and its third-party suppliers, licensors, and partners do not warrant that the data, BASKETHUNT software, functions, or any other information offered on or through the BasketHunt Wallet Services/BasketHunt Platform or any reference sites/platforms/apps/services will be uninterrupted, or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected.
  • BASKETHUNT and its third-party suppliers, licensors, and partners do not warrant or make any representations regarding the use or the results of the use of the BasketHunt Wallet Services/BasketHunt Platform or any reference sites/platforms/apps/services in terms of correctness, accuracy, reliability, or otherwise. You understand and agree that you use, access, download, or otherwise obtain information, materials, or data through the BasketHunt Wallet Services/BasketHunt Platform or any reference sites/platforms/apps/services at your own discretion and risk and that you will be solely responsible for any damage to your property (including your computer system and mobile device or any other equipment) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and you should not rely on any such statement.
  • This section shall survive termination of the T&Cs. In no event will BASKETHUNT be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the BasketHunt Platform.

13. Waiver and Release

  • The failure of BASKETHUNT to exercise or enforce any right or provision of the T&Cs will not constitute a waiver of such right or provision. Any waiver of any provision of the T&Cs will be effective only if in writing and signed by BASKETHUNT. To the maximum extent permitted by law, you waive, release, discharge and hold harmless BASKETHUNT, its affiliates, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the BasketHunt Platform or BasketHunt Wallet.

14. Consent to Electronic Communications and Transactions

  • By registering to use the BasketHunt Wallet, you consent to conduct Transactions and receive communications, notices and information from us electronically, whether sent by e-mail or other electronic means. Electronic communications shall be deemed to have been received by you when BASKETHUNT sends an electronic communication to your e-mail address/mobile number as per our records, or when BASKETHUNT posts an electronic communication on the BasketHunt Platform. The pre-requisites for effective electronic Transactions and communications are as follows: (a) you must have access to the Internet through a broadband connection or mobile data or through any other applications; and (b) you must have a valid e-mail address and mobile number. You can withdraw your consent for electronic communication at any time by contacting BASKETHUNT, but BASKETHUNT reserves the right to terminate your BasketHunt Wallet Account, as the case may be, upon such withdrawal. Withdrawal of your consent for electronic communication will not affect the legal validity and enforceability of any notice, statement or disclosure previously received electronically. You agree to notify BASKETHUNT promptly if your email address, mobile number or other contact information changes by updating your account information or contacting BASKETHUNT

15. Limitation of Liability

  • In no event, BASKETHUNT or its contractors, agents, licensors, partners or suppliers will be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to: (i) these T&Cs; (ii) the BasketHunt Wallet, the BasketHunt Platform or any reference site/app/platform/service; or (iii) your use or inability to use the BasketHunt Wallet, the BasketHunt Platform (including any and all materials) or any reference sites/app/platform/service or (iv) any other interactions with BASKETHUNT, however caused and whether arising in contract, tort including negligence, warranty or otherwise, even if BASKETHUNT or a BASKETHUNT authorized representative has been advised of the possibility of such damages. You acknowledge and agree that BASKETHUNT has offered its products and services, set its prices, and entered into these T&Cs in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and BASKETHUNT, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and BASKETHUNT. BASKETHUNT would not be able to provide the services to you on an economically reasonable basis without these limitations. Applicable law may not completely allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions will apply to you subject to applicable law. In such cases, BASKETHUNT’s liability will be limited to the fullest extent permitted by applicable law. This section of the BasketHunt Wallet Terms shall survive the termination of these T&Cs.

16. Severability

  • If any provision of the T&Cs in general or as a whole is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from the T&Csto the minimum extent required, and the remaining provisions will remain valid and enforceable.

17. Customer Service

  • Any questions, comments or complaints related to your BasketHunt Wallet should be referred to BasketHunt customer care by email to [email protected].